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- Discover any quality issues or discrepancies within 48 hours of receiving the product, please contact our customer service team. We will require relevant order information and a description of the issue to promptly process your refund request.
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Refund Procedure:
- Contact our customer service at(626)878-5177, text or whatsapp only.
- Our customer service representative will guide you through the refund process, and may request order information, photos, or other evidence.
- Once the refund request is approved, we will process the refund promptly and return the funds through the original payment method.
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Special Circumstances:
- For customized or personalized items, we will consider refund matters within reasonable limits. Please contact customer service for more information.
Please note that it is essential to inspect the received goods promptly to ensure your rights. Failure to report any issues within the specified time will be considered as confirmation that the product is in good condition.
We appreciate your understanding and support. If you have any questions or need assistance, feel free to contact our customer service team. We wish you a pleasant shopping experience!
